Rankin is dedicated to providing the best possible service for each of our customers. We appreciate our customers taking the time to share their experiences with our company and we look forward to working with you again soon.
Very professional, friendly, and knowledgeable staff from the sales to the installation team. Justin gave me options on various pieces of equipment with pros and cons, considering our lab's needs and volume. Calvin and Chris provided quick installation without losing patience with our multiple questions regarding the equipment. I would highly recommend Rankin for other labs!
The Rankin team assisted us through our whole lab set-up. Everyone did a fantastic job from sales/ordering and technical support through delivery and installation. A few repairs were needed post-install, and their response was very rapid and thorough. I highly recommend their services for your histology laboratory needs. Thanks for helping make our laboratory build out go so smoothly.
Rankin Biomedical is one of the most professional and responsive organizations I have worked with in my career supporting anatomic pathology labs. Justin is knowledgeable, honest, and worked diligently to ensure our needs were met. The value provided by their refurbished instrumentation is incredible. I would not hesitate to recommend Rankin to anyone.
Fantastic customer service, We have bought several pieces of equipment from Rankin and the customer service from Justin and everyone there has been great from start to finish! They are very quick to respond to any questions, requests and even if you need help with set up. Thank you for all you do!
I currently work for an Diagnostic company that needed a Hematek stainer, and used Rankin Biomedical to acquire one. Samuel Nau was the person I had the pleasure of speaking with, and he provided fantastic customer service. His responses were not only prompt, informative, accurate, and professional, but he truly went out of his way to provide customer satisfaction. He followed up with any inquires I had quickly, and offered assistance in any way he could. I cannot say enough good things about my experience with him and Biomedical!
As a technical service provider we at iLabServices have grown to rely on Rankin Biomedical ( or more specifically Rankin Warehouse) as a provider of 'hard to find' repair parts., Terry Sullivan, specifically, has been a helpful, responsive asset for information, advise and component sourcing, across a wide range of AP/Histology Lab equipment. Their refurbished units, that we have serviced, have always looked very professionally finished.
We have ordered from Rankin several times in the past and we recently ordered 3 different items. The sales staff was very helpful in getting exactly what we were looking for. When we needed help with setting up the equipment the service department was very promt to get back to us and extremly helpful. I would not hesitate to buy from them again.
I am running an anatomy lab in a non-R1 university.I think Rankin Biomedical is doing a great service to the histology community.Its refurbished equipment indeed works like brand new, and the price is a fraction of a new one.It's stuff and CEO are not only extremely nice and helpful but also really understand the technical details of their equipment.During my communications with Rob Rankin (founder and CEO), I can tell that he really genuinely wants to help researchers and is extremely kind.This company definitely has contributed to the advancement of human knowledge by supplying very-low-price and high quality equipment to researchers who do not have a lot of funding.
I have used Rankin Biomedical throughout my 25 plus year career in histology for several reasons. The main reason is that all of the people that I have dealt with at Rankin Biomedical are polite, professional and helpful. This is extremely important as we have all experienced the typical stresses of a workday and enjoy an unexpected stress free telephone call or email exchange – which Rankin Biomedical always provides. Additionally, I have purchased used equipment from Rankin Biomedical and it has always been in excellent working condition. Finally, Rob Rankin proposed that we partner in providing educational articles in histology for view on the Rankin Biomedical website – and we did. I have received feedback from many colleagues who agree that the articles are easy to access, informative, to the point and provide good histology reference information. It is a pleasure being both a customer and colleague of Rankin Biomedical. Clifford M Chapman, Medi-Sci Consultants
I have been using Rankin Biomedical as a vendor for the clinical industrial laboratory that I manage for the past two years, and I love them.Their customer service is fast and friendly, their pricing is competitive, and their repair technicians are thorough.I recommend Rankin to all of my colleagues because you get a high value for your time and money on the products and services. As a final note, the staff is pleasant to work with- these are great people running a great business.
We purchased a tissue processor from Rankin and had a great service experience. They were quick to answer emails and our shipment was hassle free. They also worked with us to make sure we got the product which was best suited for our needs.
The team at Rankin, from the owner to sales and customer care, have all worked hard on the purchases we have made from them. We needed some extra help on a piece of equipment which did not perform as expected but the Rankin team worked diligently to make sure it exceeded expectations. I highly recommend them if you are interested in purchasing refurbished histology equipment.
We were looking for a specific vent for our new lab. When I contacted Rankin and explained what vent we wanted they found exactly what we had requested. It was in a very short period of time. After we received the vent they contacted me to make sure it was what we wanted. If I have a need in the future I will contact them because of how helpful and professional they have been.
“Rob and his team at Rankin took their time and helped us find the Campden vibrotome that was perfect for our application. The system works great, and we’re thrilled with our slices”
Jesse Jackson, PhD Assistant Professor at University of Alberta
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For over 27 years, Rankin has supplied refurbished anatomic pathology lab equipment to thousands of university, hospital, research, industrial, commercial and in-office laboratories that perform diagnostic testing and research.