Warranty Intake

ex: "18364". You can find this on the Rankin label sticker on the front of your machine. The serial number can be found on the back or side of the machine.
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    To open a service ticket:


    (248) 625-4104 option 2



    Have your RID number ready

    Service Hours

    Service will be performed at mutually agreeable times worked out by both parties and will be serviced during normal working hours of 8:00 AM to 5:00 PM, Monday through Friday, holidays excluded. 

    Rankin’s full warranty agreement and our manufacturer’s warranty agreements may be obtained by calling our Service department at (248) 625-4104 option 2, or by emailing service@rankinbiomed.com

    Warranty Terms & Conditions

    Rankin-refurbished products are guaranteed to be free from defects in material and workmanship and are covered by a thorough warranty, restoring the products to the manufacturer’s original intent.

    Warranty Period

    Refurbished Equipment

    1-Year Parts, Labor, & Travel from date of shipment

    Rankin Basics Equipment

    2-Year Parts, Labor, & Travel from date of shipment

    OEM Distributed Equipment

    See Manufacturer’s Warranty

    Certified Pre-Owned Equipment

    90-Day Parts, Labor, & Travel from date of shipment

    Used, As-Is Equipment

    No warranty